TB Realty
TB Realty
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TB Culture

At the core of every successful company is a culture that's embraced and embodied by the entire company. 

Here at TB Realty, our culture is focused not only on the internal development of our employees but also on nurturing and translating that culture into promises we make to each and every client we interact with.

Our 3 Pillars of Superior Customer Service:

Respect

Accountability

Accountability

Accountability

Accountability

Accountability

Communication

Accountability

Communication

At TB Realty, we take our word seriously; we only agree to what we can deliver and always deliver on what we agree to. We believe quality customer service leads to lasting results, excellence in the services and homes we deliver, and assurance that our clients are our #1 priority. 

How does TB Realty approach customer service?

What Role Does Respect Play in Customer Service?

We believe that respect is something that should be passed on, and we hope that our dedication to treating each employee, client, and vendor with respect will ripple throughout the community to create larger change.   

How Does Accountability Fit into the Picture?

Accountability means we deliver what we commit to and learn from our mistakes in order to change and grow as an organization. Our commitment to community improvement means that we reflect often and ask ourselves how our work can contribute to community development.    

How Key is Communication…Really?

Communication is at the core of everything we do because we communicate all day. Creating change in our community depends on open, honest, and thoughtful communication. We believe that the more effectively one communicates, the richer a relationship can be. We strive to foster solid, lasting relationships with our community, and communication is a key building block in that effort.  

What do our internal core values look like?

Superior Customer Service

Superior Customer Service

Superior Customer Service

Make each customer an evangelist, only agree to what you can deliver, and always deliver what you agree to. 

Respect

Superior Customer Service

Superior Customer Service

Be professional with every interaction with employees, customers, and vendors. Treat them with the utmost respect, honesty, directness, and follow-through. 

Extraordinary Teamwork

Superior Customer Service

Extraordinary Teamwork

Every person has a role on the team. Communicate with and count on everyone to play their part flawlessly as you would expect them to count on you. When they don’t (we are all human), coach and encourage rather than criticize and lambast. 

Accountability

Build Open and Honest Relationships with Communication

Extraordinary Teamwork

Deliver on your commitments, be transparent about progress and outcomes, be equally willing to reap the rewards or pay the consequences of your performance. 

Build Open and Honest Relationships with Communication

Build Open and Honest Relationships with Communication

Build Open and Honest Relationships with Communication

We communicate all day, whether we’re sending emails, or meeting face-to-face. The better and more effectively you communicate with those around you, the richer your relationships will be. All good relationships depend on open, honest communication.

Embrace Diversity

Build Open and Honest Relationships with Communication

Build Open and Honest Relationships with Communication

We must appreciate the richness of difference that exists in our human family, empathize with all types of people, and wage war on discrimination.  

Join Our Team!

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Interested in joining a team committed to educating and nurturing every employee?

Need a company you can grow with? Apply today!

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TB Realty

6001 NW Expressway Oklahoma City, OK 73132 US

(405) 607-1311

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