At the core of every successful company is a culture that's embraced and embodied by the entire company.
Here at TB Realty, our culture is focused not only on the internal development of our employees but also on nurturing and translating that culture into promises we make to each and every client we interact with.
At TB Realty, we take our word seriously; we only agree to what we can deliver and always deliver on what we agree to. We believe quality customer service leads to lasting results, excellence in the services and homes we deliver, and assurance that our clients are our #1 priority.
We believe that respect is something that should be passed on, and we hope that our dedication to treating each employee, client, and vendor with respect will ripple throughout the community to create larger change.
Accountability means we deliver what we commit to and learn from our mistakes in order to change and grow as an organization. Our commitment to community improvement means that we reflect often and ask ourselves how our work can contribute to community development.
Communication is at the core of everything we do because we communicate all day. Creating change in our community depends on open, honest, and thoughtful communication. We believe that the more effectively one communicates, the richer a relationship can be. We strive to foster solid, lasting relationships with our community, and communication is a key building block in that effort.
Make each customer an evangelist, only agree to what you can deliver, and always deliver what you agree to.
Be professional with every interaction with employees, customers, and vendors. Treat them with the utmost respect, honesty, directness, and follow-through.
Every person has a role on the team. Communicate with and count on everyone to play their part flawlessly as you would expect them to count on you. When they don’t (we are all human), coach and encourage rather than criticize and lambast.
Deliver on your commitments, be transparent about progress and outcomes, be equally willing to reap the rewards or pay the consequences of your performance.
We communicate all day, whether we’re sending emails, or meeting face-to-face. The better and more effectively you communicate with those around you, the richer your relationships will be. All good relationships depend on open, honest communication.
We must appreciate the richness of difference that exists in our human family, empathize with all types of people, and wage war on discrimination.
TB Realty
6001 NW Expressway Oklahoma City, OK 73132 US
Copyright © 2022 TB Realty - All Rights Reserved.
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